Fix: PS5 Error CE-100002-3 (Failed To Update The Application)

Sony has finally released the PS5 in the market and it has been doing very well. The console already has a significant player base and it seems like the console is getting frequent updates as well. While this is a very good thing, it can sometimes lead to unexplained error codes and today, we are going to be tackling one such error code.

The PS5 Error Code CE-100002-3  has been reported in various online forums. This is a new error code and many players have been facing it. Today, we are going to be targeting this error code and we will also see some fixes for it. So, without any delay, let us get started.

Also, check- PS5 NAT Type Failed (Fixed)

What is the PS5 Error Code CE-100002-3?

The PS5 Error Code CE-100002-3 is a software error code that is the result of a faulty system software installation. It is not a hardware error so, you don’t have to worry.  In addition, the error code can be fixed easily. But before going to the actual fixes, let us first view the reasons for the error code.

Reasons for the PS5 Error Code CE-100002-3

As we have discussed earlier, the PS5 Error Code CE-100002-3 is caused primarily due to a faulty system software installation or system upgrade. But what causes this? Well, there are many reasons for a faulty install. Some of them are given below:

  • Your PS5 doesn’t have enough space to update the system software. So, to avoid crashing, the system software is displaying this error.
  • You have an unstable internet connection and because of this reason,  the system update file is not being downloaded properly.
  • There is an error in the PlayStation servers. It is not providing you with the proper update file.
  • There was a power disconnect while the update was installing.

Fixes for the PS5 Error Code CE-100002-3

There are a few fixes that can work for this error code. We have divided these fixes into categories. The first category is the common fixes and the second category is the technical fix.

Fix 1: Common Fixes

Some of the common ways to fix this error code are:

  • Make sure your PS4 is plugged into a stable power supply while you are updating the system.
  • Test your internet connection and use a LAN cable if it is unstable over Wi-fi.
  • You should always keep at least 50 GB of space free on your PlayStation 5. This space can be used by the system to install updates and patches.
  • Check on the PlayStation site to see whether Sony’s servers are running properly or not.
  • Try restarting your system and reinstalling the update file.

Fix 2: Reset the Automatic Update

If your PS4 system is stuck in the automatic download (or your file is not being downloaded), you can try the following fix:

  • Go to the Settings menu and select System.
  • Traverse inside System > System Software Update and Settings > Update System Software.
  • Now select the Update using the internet option to restart the download.

Fix 3: Install Update file manually

If the fixes given above do not work, your last resort is to update the system manually. The manual update process can be a bit tricky. You should use this fix only when your internet isn’t working for when you don’t have enough power. Follow the instructions below to manually update your PlayStation 5 console:

  • First, you need to visit Sony’s Official Site from your PC/Laptop to download the system file. There are two files on their server: The reinstallation file and the Update file. The reinstallation file will reinstall the entire PS5 system and delete all your data. You don’t want to do that. So, always download the Update file.
  • Once you have downloaded the update file, simply copy it to a USB flash drive. Make a folder PS5 and inside it another folder Update. Copy the update file here. Now plug the USB device to your console and then install the update file from the USB. It’s that simple. Once you have completed the installation, you can start using the system again.


The PS5 Error Code CE-100002-3 is fixable when you apply the correct fixes. It is a simple software error so, it’s not a big deal. You can always fix it by installing a proper update file.

If you don’t want to do that, you can always automatically update the system. Just make sure that your console has stable internet, power supply, and required SSD space to install the update. Do this and you will be able to fix this error code in no time.